444i Terms and Conditions

1General Provisions

These terms and conditions ("Terms") form a binding legal agreement between the 444i platform and its users ("you" or "member"). By browsing the 444i website, creating an account, or using any service, you agree to be fully bound by these Terms.

444i is an online betting and casino platform that provides slots, casino games, cricket betting and other gaming services for users in Bangladesh. Our terms and conditions have been drawn up in accordance with applicable regulations in Bangladesh and international online gaming standards.

These Terms are written in Bengali and that version is final. In the event of any conflict, the Bengali version will take precedence. We reserve the right to update these Terms at any time and will provide notice of any changes.

2Account Registration and Eligibility

To open an account on the 444i platform, you must meet the following conditions:

• You must be 21 years of age or older.
• You must provide a valid and verifiable form of identification.
• Only one account per person is permitted. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true, accurate and complete.
• You are solely responsible for keeping your account password and login details completely confidential.

Once registration is complete, 444i may at any time request the necessary documents for identity verification (national identity card, passport or other government-issued documents). Failure to provide documents may result in account suspension or termination.

3Age Restriction and Eligibility Verification

The 444i platform is intended solely for users aged 21 and above. Minors are strictly prohibited from creating accounts or playing any games.

We may at any time request a copy of a government-issued identity document for age verification. If any user is found to be under 21, their account will be closed immediately and all transactions will be cancelled.

444i is firmly committed to protecting children and minors. If you suspect that a minor is using our platform, please notify us immediately.

4Deposit and Withdrawal Rules

Payment methods currently accepted on 444i are: bKash, Nagad, Rocket and bank transfer.

• Minimum deposit amount: ৳500 (by any method).
• Minimum withdrawal amount: ৳500.
• Standard withdrawal processing time: between 5 and 30 minutes.
• Deposits and withdrawals may only be made through a payment account registered in your own name — use of third-party accounts is prohibited.
• For large withdrawal amounts, additional verification may be required and processing time may be slightly longer.

444i reserves the right to investigate and, where necessary, place a hold on any unusual or suspicious financial transactions. Money laundering and any other illegal financial activity are strictly prohibited.

5Bonuses and Promotional Offers

444i offers various bonuses and promotional offers. All bonuses are subject to the following general conditions:

• Welcome bonus: 100% bonus on the first deposit, up to a maximum of ৳20,000.
• Wagering requirement: the bonus amount must be wagered 10 times before a withdrawal can be made.
• Only one welcome bonus applies per registration.
• The bonus balance cannot be combined with the cash balance before the withdrawal eligibility requirement for the bonus has been met.
• If bonus abuse or fraudulent behaviour is detected, the bonus may be cancelled and the account suspended.
• Each promotion may have its own additional terms and conditions, which will be stated on the relevant promotion page.

444i reserves the right to modify, suspend or cancel any bonus or promotion. Bonuses may have a set expiry date — any unused bonus will be forfeited once it expires.

6Betting and Gaming Rules

The following rules apply to cricket betting, slots, live casino and other games on the 444i platform:

• Once a bet has been placed and confirmed, it cannot be changed or cancelled.
• 444i reserves the right to make the final decision in the event of any issue arising from a technical fault or server disruption.
• If there is evidence of manipulation or match-fixing in a game result, the relevant bet will be voided.
• In cricket betting, if a match is abandoned, postponed or disrupted, the stake will be refunded or settled in accordance with the applicable rules.
• 444i reserves the right to void any result arising from abnormal winnings caused by a technical or software fault.

All game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt and others) have their own rules and result-determination methods, which 444i does not control.

7Prohibited Activities

The following activities are strictly prohibited on the 444i platform. Engaging in them will result in permanent account closure and the balance may be forfeited:

• Creating multiple accounts to collect bonuses ("bonus abuse").
• Registering using a false identity or someone else's identity.
• Using automated bots, scripts or any software to operate games or betting.
• Attempting to gain unauthorised access to another user's account.
• Any form of money laundering or illegal financial transactions.
• Manipulating the game system or exploiting software vulnerabilities.
• Fraudulent behaviour towards or coercion of other members.
• Placing bets through third parties or operating a commission-based betting arrangement.

8Account Suspension, Closure and Fund Seizure

444i reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Suspicion of fraud, deception or any other illegal activity.
• Failure to cooperate with identity verification.
• In response to a court order or government directive.

If no evidence of a breach of the Terms is found before the account is closed, the remaining balance will be returned to the relevant user. Users may also request account closure at any time.

9Privacy and Personal Data Storage

Your personal data is collected, stored and processed in accordance with 444i's Privacy Policy. We are committed to protecting your information and use SSL encryption technology.

We do not sell your personal data to third parties. However, we are legally required to provide information in response to a legitimate request from a regulatory authority or law enforcement agency.

For more details about our cookie policy and data storage practices, please read our Privacy Policy page.

10Limitation of Liability

Online gaming and betting carry financial risk. 444i is not liable for the following:

• Financial losses resulting from gaming.
• A game session being interrupted due to loss of internet connection or technical issues.
• Faults or problems in third-party game software.
• Unauthorised access to your account by an unauthorised third party — where this results from your own negligence.
• Force majeure events (natural disasters, government bans, war, etc.).

444i's maximum liability for any loss arising from a technical or communications failure will be limited to the value of the transaction in question.

11Responsible Gaming Policy

444i places responsible gaming as its highest priority. We believe that gaming should be for entertainment purposes and not as a solution to financial problems.

• You may set daily, weekly or monthly deposit limits on your own account.
• A self-exclusion feature is available to temporarily or permanently deactivate your account if needed.
• If you feel you are experiencing a gaming addiction or problem, please contact us immediately.

For more information on responsible gaming, visit our Responsible Gaming page. Remember — never bet more than you can afford.

12Changes and Updates to Terms

444i reserves the right to change, amend or update these terms and conditions at any time. For significant changes, we will notify users by email or via a platform notification.

Continuing to use the platform after a change has been made will indicate that you have accepted the new terms. Please visit this page regularly to stay informed of the latest terms and conditions.

If you do not agree with any change to the terms, stop using the platform and contact us to close your account.

13Dispute Resolution

For any dispute or complaint, please contact our customer service team first. We take all complaints seriously and strive for a fair and prompt resolution.

How to submit a complaint:

• Speak directly with the support team via live chat (24 hours a day, 7 days a week, in Bengali).
• Send a detailed description by email: [email protected]
• When submitting a complaint, please include your account number, the date of the issue and a full description.

If a resolution cannot be reached through customer service, we will inform you of the next steps. 444i is committed to resolving all disputes in good faith.

14Contact and Support

If you have any questions, need clarification or wish to make a complaint about these terms and conditions, please contact us:

• Email: [email protected]
• Live chat: via the live chat button on the website (24/7, in Bengali)

Our support team is available in Bengali 24 hours a day, seven days a week. For responsible gaming information, visit: Responsible Gaming. To learn more about us, visit: About Us.