Your information security is our responsibility

Introduction and Purpose of This Policy

444i ("we", "our", or "platform") is a trusted online betting and casino platform in Bangladesh. We treat our users' privacy with the highest importance. This privacy policy ("policy") describes how 444i collects, uses, discloses, and protects your personal information.

By using the 444i website, app, or services, you are agreeing to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our platform and contact us for assistance.

Information We Collect

444i may collect the following types of information. Each type of collection has a specific and legitimate purpose.

2.1 Personal Identification Information

• Full name and date of birth
• Email address and contact details
• National ID card or passport information (for age verification)
• Permanent address

2.2 Financial Transaction Information

• bKash, Nagad, or Rocket account numbers (for payment processing)
• Bank account details (where applicable)
• Deposit and withdrawal history

2.3 Technical and Usage Information

• IP address and device type
• Browser type and operating system
• Time spent on the site and list of pages visited
• Information collected from cookies and similar tracking technologies

Methods of Information Collection

444i collects information in several ways. Details are described below:

3.1 Information Provided Directly

When you register an account on 444i, complete the identity verification (KYC) process, make a deposit or withdrawal, or contact our customer support team, you voluntarily provide information.

3.2 Automated Collection

Our servers automatically collect technical information when you use the 444i platform. This includes cookies, log files, and pixel tags.

3.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may collect limited information from trusted third-party service providers.

Purposes for Using Information

444i uses collected information only for the following lawful and specific purposes:

• Creating, managing, and verifying accounts
• Processing financial transactions including deposits, withdrawals, and prize payouts
• Verifying age — ensuring access only for those who are 21 years of age or older
• Assisting in the prevention of money laundering and fraud
• Providing customer support and resolving issues
• Improving platform performance and user experience
• Complying with applicable laws and regulatory obligations
• Informing you about promotional offers, bonuses, and updates (with your consent)

Disclosure and Sharing of Information

444i does not share your personal information with any unauthorized third parties. However, information may be disclosed in the following limited circumstances:

5.1 Service Providers

With payment processors, identity verification agencies, and technology infrastructure providers — only the information necessary for them to perform their work.

5.2 Legal Obligations

Information may be disclosed if we are legally required to do so, must comply with a government authority's order, or must act in accordance with a court directive.

5.3 Protecting Platform Security

Information may be used or disclosed to a limited extent for the prevention and investigation of fraud, cyberattacks, or platform misuse.

Cookies and Tracking Technologies

The 444i website uses cookies and similar technologies that help improve your browsing experience.

6.1 Types of Cookies

• Essential cookies: Necessary for the core functionality of the platform, used to maintain login sessions.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to understand and improve site usage.

6.2 Cookie Controls

You can control or reject cookies through your browser settings. Please note that disabling essential cookies may cause some core 444i services to not work properly.

Data Security Measures

444i has adopted industry-standard technical and organizational measures to protect your personal information:

• Use of SSL/TLS encryption technology for all communications
• Storage of information in secure data centers
• Access to information controlled on a need-to-know basis
• Regular security audits and risk assessments
• A team of staff trained in data protection
• Strong password policy for user accounts

Data Retention Period

444i retains your personal information only for as long as necessary to fulfill the original purpose of collection or as required to meet legal obligations.

Even after an account is closed, certain information may be retained for a specified period due to fraud investigations, resolution of legal liabilities, and regulatory obligations. At the end of this period, the information is securely deleted or anonymized.

Your Rights

As a user of 444i, you have the following rights over your own information:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Objection to processing: The right to object to the processing of your information for a specific purpose.
• Withdrawal of consent: The right to withdraw consent given for marketing communications at any time.
• Data portability: The right to request your information in a structured and readable format.

To exercise these rights, email [email protected] or contact our 24/7 live chat support.

Privacy of Minors

444i strictly does not knowingly collect any information from persons under the age of 21. This platform is intended only for those who are 21 years of age or older.

If we are informed that information from a minor has been collected, we will immediately delete that information and close the associated account.

International Data Transfers

444i's servers and third-party service providers may be located outside of Bangladesh. In such cases, your information may be transferred internationally. However, we ensure that any data transfer is carried out under security measures consistent with this privacy policy.

Third-Party Links and Services

The 444i platform may include third-party payment services (such as bKash, Nagad, Rocket) and game providers (such as Pragmatic Play, JILI, Spribe). These third parties have their own privacy policies. We are not responsible for their methods of collecting or using information. We advise you to review their privacy policies.

Policy Changes and Updates

444i reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will display a notice on our platform and update the "Last Updated" date at the top of the policy.

Continued use of our platform after any changes will be considered as your acceptance of the updated policy. We therefore advise you to visit this page regularly to stay informed about changes to the policy.

Applicable Law and Dispute Resolution

This privacy policy will be governed by the applicable laws of Bangladesh. Any dispute relating to this policy or the use of your information will first be addressed through negotiation. For this purpose, please contact our support team.